Today marks exactly two years since I started working in Customer Care. Fun fact, I will be moving to a different department soon and I absolutely CANNOT WAIT.
But what I want to talk about is my move to Customer Care two years ago. Basically my manager at the time had me assisting the Inbound Customer Care line and when an opening came up, I immediately asked to apply.
However originally when I started my career, there was nothing more terrifying to me than speaking to customers on the phone.
In fact that was the main reason why I didn’t want a job in the call center. But my manager who knew that I was scared of the phone pushed me and eventually it became one of my favorite things.
It may not be my dream job but when time comes for me to leave, I will definitely cry like a baby.
Moving to Customer Care was one of the best decisions in my life and so I leave you with this quote which should be words to live by: