I want to stop and take a little detour here. I mentioned that Janet’s promotion was a result of her being a favourite of the HOD, John. I mentioned a coworker who had an easier time because he also “networked” with the HOD. But let’s take a look at what happens when you don’t get along with the person who is in charge of your career.
Caitlyn was a smart girl who handled a chunk of irate customers. I can’t remember what her actual title was but she was always busy. She was also always ready to help others if necessary. Somehow word got out that Caitlyn wasn’t doing her job. So she was dismissed.
It was the kind of environment where news spread fast. So by the end of the week, everyone knew Caitlyn was being let go because she was wasting away time at work. She was regarded as an example to others to remind them what could happen to them.
Caitlyn was replaced by another worker from another team. A highly effective worker. Who struggled with the workload. When this worker had to go on maternity leave, she was replaced by 3 other employees…one of which was Caitlyn.
Yep, Caitlyn was invited back. It was never stated but at this point it was made clear that the reason why Caitlyn wasn’t “doing her work” was because there was too much work for just one person. Once there was a team of 3 people handling her responsibilities, things got easier.
When John moved to a different department, a few years later, he took Caitlyn with him as one of his senior staff.
Caitlyn’s story lives in a small corner of my mind as proof of what happens when management decides they want you out. Except she isn’t the only one.
A few years later, the business needed to cut costs and decided to remove one of their older staff, a skilled project manager. I was horrified. She had been with the company longer than I had. What was she going to do? (She started her own business and she is doing AMAZING!)
Again, I thought it was a one-time thing. But when the cycle repeated itself two years later resulting in retrenchments throughout the Customer Care space, I had to face facts. This was just business. I needed to remember that. But it is also something that you should remember as an employee the next time you want to make your job your everything.
Moral of the story: 1) Get on friendly terms with your manager but 2) NEVER depend on your day job. NEVER EVER EVER!